June 19, 2018
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The past two weeks, we’ve explored what an employee-first culture consists of and how it benefits employees and employers alike. The question now is, what are the first steps for putting a structure like this into place? And why is starting this transition process so difficult for some organizations? This is what Vineet Nayar’s book “Employees First, Customers

June 12, 2018
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Introduced in the previous blog, the concept of the employee-first culture has started to transform workplace structures across the world. Companies of all sizes and industries are seeing the benefits of prioritizing their employees’ needs and empowering them in their daily interactions with clients. What kind of impact might implementing an employee-centered culture have on organizations in the long-term

June 5, 2018
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You’ve probably heard the phrase “the customer is always right” a thousand times before. It’s so ingrained in our culture and everyday business practices because it seems like common sense. Prioritize the needs of the customer above all else and business will thrive. But there’s an often overlooked member of this equation that truly has the greatest impact

May 29, 2018
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Travels at speeds up to 66 miles an hour, a vertical drop of 15 stories, five inversions including a barrel roll, corkscrew, and high-speed spiral…yes, it did all that. This is the description of the roller coaster I rode while on vacation. I didn’t ride it willingly, at first anyway. Ominous stories of people being

March 27, 2018
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The following article was written for MedBridge Education and is available on their website at https://www.medbridgeeducation.com/success-leader-healthcare This article, as well as many other article of interest are available via the MedBridge Education platform. LindaShell.com is excited to offer our entire SurThriveLeadership education series on the MedBridge Education platform. To learn more visit https://www.medbridgeeducation.com/lindashell. Healthcare is a

March 20, 2018
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Ready for a Mini-Vacation?  Watch my video now Let’s face it, sometimes we really need a vacation, but time and resources continually get in our way. What if I told you there is always time for a mini-vacation, and gave you the tools to enjoy one each and every day?  Plus, researchers say that taking

March 13, 2018
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I remember how, as a director of nursing, I wanted to give my staff something that would demonstrate how much they were appreciated, and I didn’t want to wait until the holidays arrived to do it. Yes, we had the occasional team celebrations, but it always seemed that more should be done to show them

March 6, 2018
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How many times have we run into a challenge that we thought could be overcome if we simply had the right people and more money? More staff and additional money may seem to be a barrier to solving problems – but is it really? In my previous role as a long time corporate executive and

February 20, 2018
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Driving candidate engagement in an employee driven marketplace The world of recruiting and hiring has changed. What have you done to compete in this employee driven market? What new approaches for recruiting have your put in place? What do your most recent hires say about your process? Has your volume of applicants increased? Workforce challenges,

February 6, 2018
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  What is SurTHRIVELeadership? SurThriveLeadership is a leadership program targeted towards building resilient leaders in the field of aging services. Each course assists the learner in gaining skills and shaping behaviors conducive toward transcending challenging work environments and shifting from survival mode to thriving, influencing others and impacting outcomes. SurThriveLeadership is designed for both emerging and experienced