All of us experience conflicts in some shape, form, or fashion at various points in our  career. Sometimes it is a disagreement with a co-worker, supervisor, employee, resident, or family

You’ve probably heard the phrase “the customer is always right” a thousand times before. It’s so ingrained in our culture and everyday business practices because it seems like common sense. Prioritize the

The following post was originally posted at MedBridgeEducation.com on July 10, 2018. Knowing yourself is the beginning of all wisdom.” –Aristotle To know and lead others, one must start by

Watch our video on achieving “Excellence” Off the top of your head, can you name the best basketball player of all time? The best jazz saxophonist? The best investor? You

Watch our video about having “Vigor” Being a strong leader doesn’t just mean knowing your stuff. It doesn’t mean having all the words to say or planning all the right things

Watch our video on having “Insight” Insight, the fourth SurTHRIVELeadership element, is all about looking below the surface. It’s about looking for patterns in the subtext of ordinary and extraordinary things, finding

Watch our video on being “Realistic” In order to make the intangibility of hopes and dreams into tangible plans and goals, one must first determine how that transition is made. This

Watch our video on having “Hope” The 2nd element of SurTHRIVELeadership is Hope. One might think, “of course, everyone has hope”. True, I believe hope is something intrinsic to everyone. But

Watch our video on being “Tested” Everyone has been through difficult times; events that test their character, their beliefs, their emotional and physical strength. They can be significant once-in-a-lifetime events,

Let’s face it – the field of aging services is a change driven, chaotic environment. You start each day with plans and goals in place, only to find those altered