In the field of long term care, we’re always looking for ways to improve the experience of the residents, patients, and families served by senior service organizations. Many times, there

Does this sound familiar? Mary, an 87-year-old memory care resident and recurrent faller, has another fall in her room. A housekeeper spots her lying on the floor. Staff rushes to

The nurse began her morning like any other day, walking from one resident room to the next. She checked vital signs, passed meds, and shared the usual conversation with both