October 15, 2019
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All of us experience conflicts in some shape, form, or fashion at various points in our  career. Sometimes it is a disagreement with a co-worker, supervisor, employee, resident, or family member. Conflict is a natural outcome of being in the people business. As people, we all bring different ideas, thoughts, perceptions, and opinions to a

September 17, 2019
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Driving candidate engagement in an employee driven marketplace The world of recruiting and hiring has changed. What have you done to compete in this employee driven market? What new approaches for recruiting have your put in place? What do your most recent hires say about your process? Has your volume of applicants increased? Workforce challenges,

September 10, 2019
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The key to success is striving to see clearly what is desired, setting our heart and whole being to the task, and implementing a thoughtful plan. Doing this can help overcome a variety of challenges and help us fear…less. –  LindaShell.com Long term care can be a scary place right now. Workforce issues, regulatory challenges

September 3, 2019
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The following post was originally posted at MedBridgeEducation.com on July 10, 2018. Knowing yourself is the beginning of all wisdom.” –Aristotle To know and lead others, one must start by knowing oneself – implying that all successful leaders must embrace a realistic portraiture of their leadership style including strengths, gaps, knowledge, and experience. Beginning with

April 30, 2019
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How many times have we run into a challenge that we thought could be overcome if we simply had the right people and more money? More staff and additional money may seem to be a barrier to solving problems – but is it really? In my previous role as a long time corporate executive and

April 23, 2019
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“Collaboration is key.” It’s a well-worn phrase in just about any workplace, including long-term care facilities. And it’s a grand principle in theory. But when it comes to putting it into practice, it may feel a lofty aspiration—especially in light of tight deadlines, busy staffers, and an RAI process that requires others to complete their

April 16, 2019
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You’ve probably heard the phrase “the customer is always right” a thousand times before. It’s so ingrained in our culture and everyday business practices because it seems like common sense. Prioritize the needs of the customer above all else and business will thrive. But there’s an often overlooked member of this equation that truly has the greatest impact

April 1, 2019
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Ready for a Mini-Vacation?  Watch my video now Let’s face it, sometimes we really need a vacation, but time and resources continually get in our way. What if I told you there is always time for a mini-vacation, and gave you the tools to enjoy one each and every day?  Plus, researchers say that taking