March 30, 2021
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Have you ever worked for a boss who kept calm and positive even when under tremendous pressure? If so, you probably remember how that person’s attitude impacted the stress-filled environment in a very positive way. Leaders carry an enormous amount of responsibility for multiple tasks in healthcare: budget, documentation, supervision, equipment, census, quality care, survey

March 23, 2021
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All of us experience conflicts in some shape, form, or fashion at various points in our  career. Sometimes it is a disagreement with a co-worker, supervisor, employee, resident, or family member. Conflict is a natural outcome of being in the people business. As people, we all bring different ideas, thoughts, perceptions, and opinions to a

March 9, 2021
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You’ve probably heard the phrase “the customer is always right” a thousand times before. It’s so ingrained in our culture and everyday business practices because it seems like common sense. Prioritize the needs of the customer above all else and business will thrive. But there’s an often overlooked member of this equation that truly has the greatest impact

March 2, 2021
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Dr. Linda Shell, MA, RN, in collaboration with MedBridge Education, is pleased to announce a multipart series designed for leaders and managers of healthcare organizations. We are pleased to release the fifth blog and video in our “Leading in Times of Crisis series. Link to blog and video => Leading Through COVID-19: Managing Rapid Change Here

February 2, 2021
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Dr. Linda Shell, MA, RN, in collaboration with MedBridge Education, is pleased to announce a multipart series designed for leaders and managers of healthcare organizations. View the full blog and see video here During this unprecedented COVID-19 virus crisis it is essential that leaders and their teams come together, with common purpose, to lead effectively,

January 26, 2021
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The key to success is striving to see clearly what is desired, setting our heart and whole being to the task, and implementing a thoughtful plan. Doing this can help overcome a variety of challenges and help us fear…less. –  LindaShell.com Long term care can be a scary place right now. Workforce issues, regulatory challenges