I remember how, as a director of nursing, I wanted to give my staff something that would demonstrate how much they were appreciated, and I didn’t want to wait until
The key to success is striving to see clearly what is desired, setting our heart and whole being to the task, and implementing a thoughtful plan. Doing this can help
Have you ever worked for a boss who kept calm and positive even when under tremendous pressure? If so, you probably remember how that person’s attitude impacted the stress-filled environment
All of us experience conflicts in some shape, form, or fashion at various points in our career. Sometimes it is a disagreement with a co-worker, supervisor, employee, resident, or family
Let’s face it – the field of aging services is a change driven, chaotic environment on normal days. You start each day with plans and goals in place, only to
You’ve probably heard the phrase “the customer is always right” a thousand times before. It’s so ingrained in our culture and everyday business practices because it seems like common sense. Prioritize the
Dr. Linda Shell, MA, RN, in collaboration with MedBridge Education, is pleased to announce a multipart series designed for leaders and managers of healthcare organizations. View the full blog and
Life isn’t easy. It brings surprises and challenges on a day to day basis. The real question is “what will we do with the challenges we face”? Whether it’s a
In his children’s book Happy Birthday to You, Dr. Seuss eloquently wrote, “Today YOU are YOU, that is truer than true. There is no one alive who is youer than
In the field of long term care, we’re always looking for ways to improve the experience of the residents, patients, and families served by senior service organizations. Many times, there