Social media has become the de facto standard in online marketing – there is no disputing that. Some aging services communities are finding that social media can play an integral role in promoting their communities, connecting residents with family members and even helping with hiring challenges. But there are challenges. Who will do it? How […]
The past two weeks, we’ve explored what an employee-first culture consists of and how it benefits employees and employers alike. The question now is, what are the first steps for putting a structure like this into place? And why is starting this transition process so difficult for some organizations? This is what Vineet Nayar’s book “Employees First, Customers […]
If you asked anyone on the street what the characteristics of a good leader are, what do you think you’d hear? Probably all the usual suspects: tenacity, integrity, insightfulness, etc. How about resilience? It probably didn’t come to the top of your head, but it’s certainly just as essential. Resilience is the ability to pick […]
Introduced in the previous blog, the concept of the employee-first culture has started to transform workplace structures across the world. Companies of all sizes and industries are seeing the benefits of prioritizing their employees’ needs and empowering them in their daily interactions with clients. What kind of impact might implementing an employee-centered culture have on organizations in the long-term […]
You’ve probably heard the phrase “the customer is always right” a thousand times before. It’s so ingrained in our culture and everyday business practices because it seems like common sense. Prioritize the needs of the customer above all else and business will thrive. But there’s an often overlooked member of this equation that truly has the greatest impact […]
So, you’ve created a goal that’s Specific, Measurable and Attainable… but is it realistic? Our fourth term stresses the importance of choosing goals that are realistic and really matter. Realistic goals (when met) drive the team, department, and organization forward. A goal that supports, or is in alignment with, other goals would be considered a […]
Lofty goals can be exciting to think about; but are they attainable? It’s hard to accomplish “world peace” if you don’t know the name of our next-door neighbors. Our third term stresses the importance of goals that are attainable. While an attainable goal may stretch a team to achieve it, the goal should not be […]
Have you ever heard the phrase “if you can’t measure it, don’t do it”? For many of us this seems unattainable, but the reality is that measuring attainment of goals is not a luxury, but a mission critical requirement. In a recent post we got started with “Empowering S.M.A.R.T. Goals – Getting Specific”. Checkout this […]
I hate vague work instruction, it is confusing and not at all conducive to getting the job done (and rallying the team). If you’ve ever had a leader that is vague with their goals and direction you’ll know exactly what I mean. It’s time we all got more Specific in setting goals and leading teams. […]
