Teams

April 21, 2020
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In his children’s book Happy Birthday to You, Dr. Seuss eloquently wrote, “Today YOU are YOU, that is truer than true. There is no one alive who is youer than YOU.” The book was intended to encourage children to celebrate who they are and the ability they have to shape the course of their lives.

April 1, 2020
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You’ve probably heard the phrase “the customer is always right” a thousand times before. It’s so ingrained in our culture and everyday business practices because it seems like common sense. Prioritize the needs of the customer above all else and business will thrive. But there’s an often overlooked member of this equation that truly has the greatest impact

March 28, 2020
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Have you ever worked for a boss who kept calm and positive even when under tremendous pressure? If so, you probably remember how that person’s attitude impacted the stress-filled environment in a very positive way. Leaders carry an enormous amount of responsibility for multiple tasks in healthcare: budget, documentation, supervision, equipment, census, quality care, survey

March 27, 2020
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All of us experience conflicts in some shape, form, or fashion at various points in our  career. Sometimes it is a disagreement with a co-worker, supervisor, employee, resident, or family member. Conflict is a natural outcome of being in the people business. As people, we all bring different ideas, thoughts, perceptions, and opinions to a

April 7, 2019
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Ready for a Mini-Vacation?  Watch my video now Let’s face it, sometimes we really need a vacation, but time and resources continually get in our way. What if I told you there is always time for a mini-vacation, and gave you the tools to enjoy one each and every day?  Plus, researchers say that taking

June 12, 2018
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Introduced in the previous blog, the concept of the employee-first culture has started to transform workplace structures across the world. Companies of all sizes and industries are seeing the benefits of prioritizing their employees’ needs and empowering them in their daily interactions with clients. What kind of impact might implementing an employee-centered culture have on organizations in the long-term