Emotional Intelligence

Understand the connection between emotions and actions

Emotional Intelligence (EI) is vital to being an effective and high-performing member of any team. In this seminar, your staff will become familiar with this proven EI model and learn how to apply EI skills for maximum effectiveness as they gain insight and tools they can apply to make their job and career more effective, satisfying, and successful.

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Workshop objectives:
  • Recognize the benefits of developing EI
  • Define EI competencies and origins
  • Identify personal strengths and limitations using the Emotional and Social Competency Inventory
  • Apply the EI competency framework to optimize professional performance and working relationships
  • Build a personal development strategy

Topics Covered:

  • Defining EI and explaining why it’s important
  • Discovering how to increase your EI competency
  • Becoming more self-aware and authentic
  • Applying mindfulness and the here-there technique to a critical work relationship
  • Increasing your social awareness and cultivating empathy through active listening
  • Exploring relationship management and collaboration
  • Creating a development plan identifying areas for improvement and specific steps for developing EI