Workforce Pressures: It’s Not About Just Millennials

As published in McKnights, by James M. Berklan, Editor

The following article excerpt was originally published online by McKnights Publications in the fall of 2016.  You may read the full post at the link provided below: There’s been a lot written and said lately about managing the youngest wave of workers — and rightfully so. This 18-35-year-old crowd is going to be HALF of […]

How to Become an Influencer and Promote Collaboration in your Facility

Contributed by By Emily Royalty-Bachelor, AANAC

“Collaboration is key.” It’s a well-worn phrase in just about any workplace, including long-term care facilities. And it’s a grand principle in theory. But when it comes to putting it into practice, it may feel a lofty aspiration—especially in light of tight deadlines, busy staffers, and an RAI process that requires others to complete their […]

Recruiting Talent With Facebook Advertising

Is it possible that finding targeted talent can be done easier, cheaper and more effective than using online job sites or job recruiters? Consider using Facebook advertising to find your next talented employee. While Facebook has become an integral marketing tool for businesses to promote their brands, products and services, there is another opportunity that […]

Making Innovation Work: Ambidextrous Organizations in the Seniors Housing and Care Industry

As published by Ryan Frederick, MBA

At LindaShell.com and Legacy Market Services we occasionally come across an article or research paper that we believe can fundamentally impact those directly involved in the field of aging services as well as the businesses that support this industry. Below is a summary (the Abstract) of the article. We recommend you download and read the full […]

Social Media Challenges In The Aging Services Market

Social media has become the de facto standard in online marketing – there is no disputing that. Some aging services communities are finding that social media can play an integral role in promoting their communities, connecting residents with family members and even helping with hiring challenges. But there are challenges. Who will do it? How […]

Developing an Employee First Culture in an Organization

The past two weeks, we’ve explored what an employee-first culture consists of and how it benefits employees and employers alike. The question now is, what are the first steps for putting a structure like this into place? And why is starting this transition process so difficult for some organizations? This is what Vineet Nayar’s book “Employees First, Customers […]

The Employee First Culture in Long Term Care

Introduced in the previous blog, the concept of the employee-first culture has started to transform workplace structures across the world. Companies of all sizes and industries are seeing the benefits of prioritizing their employees’ needs and empowering them in their daily interactions with clients. What kind of impact might implementing an employee-centered culture have on organizations in the long-term […]

What is an Employee First Culture?

You’ve probably heard the phrase “the customer is always right” a thousand times before. It’s so ingrained in our culture and everyday business practices because it seems like common sense. Prioritize the needs of the customer above all else and business will thrive. But there’s an often overlooked member of this equation that truly has the greatest impact […]