Business & Strategy

June 19, 2018
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The past two weeks, we’ve explored what an employee-first culture consists of and how it benefits employees and employers alike. The question now is, what are the first steps for putting a structure like this into place? And why is starting this transition process so difficult for some organizations? This is what Vineet Nayar’s book “Employees First, Customers

June 12, 2018
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Introduced in the previous blog, the concept of the employee-first culture has started to transform workplace structures across the world. Companies of all sizes and industries are seeing the benefits of prioritizing their employees’ needs and empowering them in their daily interactions with clients. What kind of impact might implementing an employee-centered culture have on organizations in the long-term

June 5, 2018
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You’ve probably heard the phrase “the customer is always right” a thousand times before. It’s so ingrained in our culture and everyday business practices because it seems like common sense. Prioritize the needs of the customer above all else and business will thrive. But there’s an often overlooked member of this equation that truly has the greatest impact

May 22, 2018
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Is it possible that finding targeted talent can be done easier, cheaper and more effective than using online job sites or job recruiters? Consider using Facebook advertising to find your next talented employee. While Facebook has become an integral marketing tool for businesses to promote their brands, products and services, there is another opportunity that

May 15, 2018
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In our last blog post, we discussed the pervasive problem of polypharmacy in America and how it stems from the drastically different reactions each of us can have when taking the same drug. It’s not a new issue—polypharmacy has been a silent killer for years, draining funds from Medicare and dismantling the treatment plans of

May 8, 2018
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Here in the West, we live in a culture that loves its medicine—just turn on the TV and you’ll see a drug ad at nearly every commercial break. We’ve become so impatient for an cure to every symptom imaginable, and hope our doctor will just prescribe whatever’s been working for everyone else. But the reality is, even with

April 24, 2018
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“Collaboration is key.” It’s a well-worn phrase in just about any workplace, including long-term care facilities. And it’s a grand principle in theory. But when it comes to putting it into practice, it may feel a lofty aspiration—especially in light of tight deadlines, busy staffers, and an RAI process that requires others to complete their

April 3, 2018
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A director of nursing services’ (DNS’s) active involvement in staff education is vital, even though the level at which the DNS is involved in the planning and execution of education is largely determined by the size and resources of the facility. In smaller facilities, the role of organizing and leading in services often falls to the DNS. For example,

March 27, 2018
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The following article was written for MedBridge Education and is available on their website at This article, as well as many other article of interest are available via the MedBridge Education platform. is excited to offer our entire SurThriveLeadership education series on the MedBridge Education platform. To learn more visit Healthcare is a