If you asked anyone on the street what the characteristics of a good leader are, what do you think you’d hear? Probably all the usual suspects: tenacity, integrity, insightfulness, etc. How about resilience? It probably didn’t come to the top of your head, but it’s certainly just as essential. Resilience is the ability to pick
‘Tis the season! The season for giving. The season for family. The season for peppermint mocha lattés. But for directors of nursing across the country, it’s also the season for stress. Between planning holiday parties and activities for your residents, juggling holiday staffing schedules—not to mention the constant stressors of regulatory changes, staffing issues, and
Watch our video on achieving “Excellence” Off the top of your head, can you name the best basketball player of all time? The best jazz saxophonist? The best investor? You probably thought of the big names—Michael Jordan, John Coltrane, Warren Buffet. The specific talents and skills of these three couldn’t be more different, but they
Watch our video about having “Vigor” Being a strong leader doesn’t just mean knowing your stuff. It doesn’t mean having all the words to say or planning all the right things to do. At it’s core, it means being strong—literally. Your physical, mental, and spiritual health all have a direct impact on your work performance and your
Watch our video on having “Insight” Insight, the fourth SurTHRIVELeadership element, is all about looking below the surface. It’s about looking for patterns in the subtext of ordinary and extraordinary things, finding connections that weren’t obvious at the outset. To provide insight, one must seek the why’s or how’s of a certain event to give a new perspective
Watch our video on being “Realistic” In order to make the intangibility of hopes and dreams into tangible plans and goals, one must first determine how that transition is made. This requires being Realistic, the 3nd element of SurTHRIVELeadership. A realist knows the extent of their abilities and is well aware of every resource at their disposal. In
Watch our video on having “Hope” The 2nd element of SurTHRIVELeadership is Hope. One might think, “of course, everyone has hope”. True, I believe hope is something intrinsic to everyone. But when you you take a closer look at it, you realize how much hope really plays a part in quality leadership. To have hope means to
Watch our video on being “Tested” Everyone has been through difficult times; events that test their character, their beliefs, their emotional and physical strength. They can be significant once-in-a-lifetime events, or they might simply be the challenges of everyday life. Some have a positive outcome, like a job search, and others, like the loss of
Let’s face it – the field of aging services is a change driven, chaotic environment. You start each day with plans and goals in place, only to find those altered by staffing challenges, resident needs, problem follow-up, and occasionally a visit from “friends” from the health department. So how do you find success in this
I recently read an article questioning the validity of social media ratings in long-term care vs. the rating system provided by CMS and I think the conversation should be expanded on. The Centers for Medicare and Medicaid Services did a fantastic job when they created their 5-star review system, but similar to other government agencies,
