In the field of long term care, we’re always looking for ways to improve the experience of the residents, patients, and families served by senior service organizations. Many times, there are aspects of everyday care that get overlooked, and over the life span we notice the consequences of neglecting those areas. Dr. Sanjay Gupta through

According to the United States Census Bureau, the population over 65 will have increased by 13.8% from 49.2 million to 56.1 million between 2016 and 2020 and further increase another 16.4% from 56.1 million to 65.2 million people between 2020 and 2025. It should come as no surprise that the number of for-profit and not-for-profit

Does this sound familiar? Mary, an 87-year-old memory care resident and recurrent faller, has another fall in her room. A housekeeper spots her lying on the floor. Staff rushes to help. The nurse completes an incident report and an intervention is tried. Alarm, floor mat, low bed: what will it be this time? The same

Of all the challenges (and complaints) we get in long term care settings, the quality of food (or lack of) seems to be at the top of the list. For many of our residents what they eat has less to do with getting the daily allotment of nutrients, and more to do with maintaining a

I recently read an article questioning the validity of social media ratings in long-term care vs. the rating system provided by CMS and I think the conversation should be expanded on. The Centers for Medicare and Medicaid Services did a fantastic job when they created their 5-star review system, but similar to other government agencies,

A director of nursing services’ (DNS’s) active involvement in staff education is vital, even though the level at which the DNS is involved in the planning and execution of education is largely determined by the size and resources of the facility. In smaller facilities, the role of organizing and leading in services often falls to the DNS. For example,

The nurse began her morning like any other day, walking from one resident room to the next. She checked vital signs, passed meds, and shared the usual conversation with both residents and staff. It was not until she entered Thelma’s room and asked, “How did you sleep last night?” that she realized the importance of

Is it possible that finding targeted talent can be done easier, cheaper and more effective than using online job sites or job recruiters? Consider using Facebook advertising to find your next talented employee. While Facebook has become an integral marketing tool for businesses to promote their brands, products and services, there is another opportunity that

Last night we got a phone call from a company who; after terminating an employee, discovered that he had Admin access on their Facebook page. That access allowed him to remove all the other administrators on their Facebook page, change their cover and profile pictures, post rants about him being terminated from the company and

Social media has become the de facto standard in online marketing – there is no disputing that. Some aging services communities are finding that social media can play an integral role in promoting their communities, connecting residents with family members and even helping with hiring challenges. But there are challenges. Who will do it? How