Let’s face it – the field of aging services is a change driven, chaotic environment on normal days. You start each day with plans and goals in place, only to find those altered by staffing challenges, resident needs, problem follow-up, and occasionally a visit from “friends” from the health department. The COVID-19 virus has dramatically altered our lives. All of you are heroes.

So how do you find success in this chaos? How do you separate the important from the seeming urgent and remain resilient through this crisis?

Here is a simple tip; Define and focus on the W.I.N. – What’s Important Now. Find one thing, a single action item and goal that will provide you success for the day.

Sounds like a daunting task – identify only one item of focus? Seems impossible…

Regardless of the challenges you face today there is always a single item that transcends all the surprises the day will bring. In times such of this – that should be your focus.

For many resident care and safety will be the daily W.I.N. For others staff, and ensuring their health will be the WIN. Given the challenges, it may be something as simple as putting a smile on a fearful person’s face.  It’s your W.I.N., name it and own it.

Here is a starting point… take your massive list of daily activities and identify a single W.I.N. If all else fails for the day focus on that one W.I.N. and we promise you – you will be, and feel more successful for the day. This ‘find the W.I.N. approach’ will enhance your confidence and help build resilience in your leadership role. This pattern of positive achievement will help develop a pattern of positive thinking that can translate to the challenged working environment of today.  What is Your W.I.N. for today?